FAQs
Do I need to make an appointment to look at engagement rings?
You are welcome to come in and browse our engagement ring designs, however if you want to see stones during your visit, an appointment is required so it allows us to prepare a tailored selection.
Do you sell lab-grown diamonds?
Yes we sell both natural diamonds and lab grown. The average price range for lab grown varies between $800 to $10,000, depending on the carat and quality. Contact us to make your diamond appointment.
Are your diamond prices competitive?
Yes. The diamond market is controlled and extremely competitive and so are our prices. Whether it be lab grown diamonds or natural.
What makes natural diamonds unique and valuable is they are rare with no two stones having the same characteristics.
Therefore when comparing two diamonds that may appear the same on paper, there are reasons why their prices vary.
What makes comparison shopping a bit confusing to the consumer is they are only aware of the four Cs. There are more variables that go beyond the four Cs (carat, color, clarity and cut), making their prices vary, and this is why it takes many years of study and experience to become a gemologist and a diamond expert.
That said, here are a couple of examples of in-depth variables impacting pricing:
- Rough. Diamonds are cut from rough, and the quality of the rough will impact both the beauty and their market value. Rough can be hazy which impacts the stones sharp crisp luster. Hazy rough is less expensive than the more coveted crisp rough. Crisp rough is more rare, and more in demand therefore more valuable.
- Cut. Another important factor impacting beauty and pricing. The proportions of a stone (not the shape, but the proportions to which the stone is cut), can vary the price of a diamond as much as 40%.
We suggest going with a crisp diamond that is optimally cut. You will get the maximum amount of scintillation under any lighting situation.
For these reasons mentioned, it is wise to allow an expert to balance out all the variables when selecting diamonds for you. We understand them intimately, and know how to sort through the numerous choices and give you exactly what you are looking for in respect to your criteria.
Are your diamonds conflict free?
Catherine Angiel takes this issue very seriously and is committed to using conflict free diamonds in her work. Our suppliers are reputable and operate in compliance with resolutions set forth by the United Nations as well as the Kimberley Process certification scheme. This is the most effective way of keeping conflict diamonds out of legitimate channels of commerce.
Please visit the United Nations and World Diamond Council Web sites at: www.un.org and www.diamondfacts.org for more information on conflict diamonds.
How does the engagement ring design process work?
When shopping for an engagement ring, it’s wise to begin the process about three months prior to your desired date. Please keep in mind that any stones you view today will only be available for up to one week. Therefore, being ready to make a purchase during your appointment will save you time.
When scheduling your diamond appointment, please provide us with as much detail as possible. Allow 1-2 weeks for us to curate a tailored selection that meets your preferences.
Once you have chosen your diamond, we require a 50% deposit to begin the design process. We will email you a draft of your ring design for review. Upon your approval, we will proceed with completing your ring, which typically takes 4-6 weeks. Contact us for a diamond appointment.
See more more engagement ring shopping tips
How long does a custom design take?
Our work is finely handcrafted and not machine-made or mass-produced, so a custom design order typically takes 4-6 weeks to complete. If your project is time sensitive, let us know and we will do our best to expedite your order.
Do you sell ring settings without the center stone?
Yes, we offer the option to set your own stones into our ring settings. However, we encourage purchasing both the stone and the setting from us to ensure the center stone fits our setting perfectly. Our competitively priced stones are personally curated by Catherine Angiel, who has decades of diamond knowledge, ensuring the highest quality stone that meets your criteria. Contact us to schedule your appointment.
Do you do custom order designs?
Yes. Catherine is an award winning jewelry artist specializing in custom designs. Contact us to schedule an appointment.
Do you sell precious gemstones?
Yes, we specialize in all gems.
Can you revamp my heirloom piece of jewelry?
Yes. You contact us to make an appointment with the designer.
Where is your jewelry made?
All of our work is proudly manufactured in New York City
Why should I insure my jewelry?
We strongly recommend insuring your precious items to protect against loss, theft, or damage. Jewelry insurance ensures that your valuable items are covered, providing peace of mind.
What insurance options are available?
You have two main options:
- Jeweler's Mutual offers standalone jewelry policies specifically designed to cover jewelry.
- You can also add your jewelry to your homeowners insurance through a rider.
What do I need to insure my jewelry?
You will need to reference the appraisal we provide with your purchase when setting up your insurance policy.
Do I need an appointment to visit the Showroom?
In order to ensure someone from our team is available to assist you, an appointment is recommended but not necessary.
Do you work with customers outside of NYC?
Yes, we work with clients virtually all over the nation.
How do I clean and care for my jewelry?
See our Jewelry care page with cleaning and care tips.
What method of shipping do you use?
We use FEDEX luxury program. A signature will be required upon delivery.
What is your return policy?
Please read our terms and conditions to be informed about our exchange/return policies prior to placing your order.
