FAQs

Do I need to make an appointment to look at engagement rings?
You are welcome to come in and browse our engagement ring designs. However, if you would like to see stones during your visit, an appointment is required so we can prepare a tailored selection just for you.

Do you sell lab grown diamonds?
Yes, we sell both natural diamonds and lab grown diamonds. The average price range for lab grown diamonds varies between eight hundred and ten thousand dollars depending on the carat size and quality. Contact us to schedule your diamond appointment.

Are your diamond prices competitive?
Yes. The diamond market is competitive and so are our prices, whether you are looking for lab grown or natural diamonds.

Natural diamonds are rare, and no two are exactly alike. Even if two stones look identical on paper, they can appear very different in person. Each diamond has its own unique character, and there are many factors beyond the four Cs that affect its beauty and value.

For example, the quality of the rough a diamond is cut from plays a big role. Some rough is hazy, which can make a diamond look dull. Crisp, high-quality rough produces a more brilliant stone and is more valuable. The way a diamond is cut also affects how much it sparkles. Two diamonds with the same specs on paper can vary in price significantly depending on how well they are cut.

These details are not always obvious at first glance. That is why it helps to work with someone experienced who understands how to evaluate diamonds and select the most beautiful one within your budget. We personally hand select each stone with care and expertise.

Are your diamonds conflict free?
Catherine Angiel takes this matter seriously and is fully committed to using only conflict free diamonds. Our suppliers are reputable and follow the United Nations resolutions as well as the Kimberley Process certification system. This is the most effective way to keep conflict diamonds out of legitimate trade.

To learn more, you can visit the United Nations and World Diamond Council websites at www.un.org and www.diamondfacts.org.

How does the engagement ring design process work?
We recommend starting your ring process about three months before your desired date. Please keep in mind that stones you view today will typically only be available for about one week. Being ready to make a decision during your appointment will save you time.

When booking your diamond consultation, please provide as much detail as you can. Allow one to two weeks for us to curate a thoughtful and personalized stone selection.

Once you have selected your diamond, a fifty percent deposit is required to begin the design process. We will email you a draft of the ring design for your review. After approval, the final ring is crafted, which typically takes up to six weeks depending on the complexity of the design. Any revisions to the original design may incur additional design fees. Contact us to get started.

How long does a custom design take?
Our work is handcrafted and never mass produced. Custom designs typically take six to eight weeks to complete depending on the time of year and the level of detail involved. If your project is time sensitive, let us know and we will do our best to accommodate a faster timeline.

Do you sell ring settings without the center stone?
Yes, we do. You are welcome to set your own stone into one of our settings. However, we recommend purchasing both the stone and setting from us to ensure a perfect fit and secure placement. Our stones are competitively priced and personally selected by Catherine Angiel, who brings decades of diamond expertise to every consultation. Contact us to schedule an appointment.

Do you do custom order designs?
Yes. Catherine is an award-winning jewelry artist who specializes in custom pieces. Contact us to book a consultation.

Do you sell precious gemstones?
Yes, we specialize in natural diamonds, lab grown diamonds, and a wide variety of gemstones.

Can you revamp my heirloom piece of jewelry?
Yes. We are happy to breathe new life into heirloom jewelry. Contact us to make an appointment with Catherine to discuss your ideas.

Where is your jewelry made?
All of our jewelry is proudly crafted in New York City.

Why should I insure my jewelry?
We strongly recommend insuring your jewelry to protect against loss, theft, or damage. Insurance gives peace of mind and ensures your investment is covered.

What insurance options are available?
You can choose between two main options. Jeweler’s Mutual offers policies specifically designed to insure fine jewelry. You can also add coverage to your homeowner’s insurance through a personal property rider.

What do I need to insure my jewelry?
You will need to reference the appraisal we provide with your purchase when setting up your insurance policy.

Do I need an appointment to visit the showroom?
An appointment is not required but is recommended to ensure a team member is available to assist you personally.

Do you work with clients outside of New York City?
Yes, we work with clients virtually all over the country.

How do I clean and care for my jewelry?
Visit our Jewelry Care page for tips on how to clean and care for your pieces at home.

What shipping method do you use?
We ship using the FEDEX luxury service. A signature will be required upon delivery to ensure your package arrives safely.

What is your return policy?
Please review our Terms and Conditions page for full details about returns and exchanges before placing your order.